On the Fedex site recently it gave a very good impression of delivering my parcel according to their tracking. That would leave us with the GSP which is expensive and slow and tedious to track = lots of different numbers en route, often stopping at Fedex who in my recent experience passed the parcel on to someone else but didn't notify me. I would hate for sellers to ditch USPS 1st Class International to overseas.
Is it worth checking a few of the tracking numbers (after a period of time of course) at the destination countries' mail sites? Just because USPS has gone slack or whatever, that doesn't mean the tracking is not being updated in the destination country once a package has reached that country.
The issue is if USPS has stopped tracking First-Class International then I need to stop offering it. if there is a issue, they will contact you.īy contacting them, you are opening yourself for INR's Thank you for your babysitting your scans.ĭo not contact the buyers. Good to know, I'm not the only one experiencing this.
Something has changed, as this was never the case before March 2019. If the USPS has changed their tracking support for this class of service I cannot find any official announcement of that. My buyers are understandably concerned to see their parcels were picked up on March 17, scanned on March 18, and no further updates are posted. I would lose a great deal of business if I did that. I cannot figure out I can do to address the problem, short of discontinuing the First Class Mail International shipping option. That unfortunately is not uncommon so it's impossible to know yet whether the tracking problem is at fault. Some are delayed up to 30 days at this point. I am following up with my buyers and most parcels are still being delivered. Most have been delivered - with the tracking status showing they were received at my regional center (Jamaica NY) - with no further information. Several appear to never have been scanned at all. Starting in the month of March, my First Class Mail International Parcels all show very limited tracking information. Something has changed, as this was never the case before March am experiencing the same problem. Since after April 1st, I have shipped about 7 more USPS First-Class International packages and all are getting tracked and processed timely and either already delivered or almost delivered.ĭid you guys experience any such issues with First-Class packages shipped in the last week of March 2019 especially overseas ? None of those packages have been delivered after contacting my Buyers. The one sent to Florida went dead on tracking once it reached its destination city distribution center. Canada and Finland package tracking is not even going past the city next to me and the one to ITALY stopped showing any updates once it arrived the International Distribution Facility in Jamaica NY on March 31st. I shipped 1 package each (total 3) to those 3 countries and also 1 Domestic in the last week of March 2019 and none of them are showing any activity anymore. Please contact official customer support, if you need help or having problem such as tracking number format / Example, Prices, tracking number not found / not working / invalid, Lost tracking number, tracking number not recognised, tracking details not updating etc.I have shipped a lot of First-Class Packages to Canada, Italy and Finland in the last 6 months and all were delivered successfully within 3 weeks with regular tracking updates.
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